Property Management

We don’t exist to please everyone. We exist to do the job properly - and that starts with clarity.

At Elevate, property management isn’t an afterthought or an entry-level role — it’s the core of our agency. We’ve built systems, structure and a highly experienced team who actually understand what it takes to manage a property in Queensland — legally, consistently and with respect for everyone involved.

We don’t just manage rent. We manage relationships, risk, repairs, legislation, lease cycles, expectations, and all the moving parts that can turn a property from a reliable investment into a legal headache if it’s done wrong.

We’re Not Just Across the Changes — We Build Around Them

Queensland’s rental legislation has undergone significant reforms — and we’re not talking about minor tweaks. These changes impact how your property must be presented, managed, and communicated — and failing to keep up isn’t just risky, it’s non-compliant. Here’s what’s changed and when:

Water Charging

Effective 1 October 2024

You now have just four weeks from the date you receive your water bill to pass on usage charges to your tenant. If you miss that window, the cost is yours. No reminders, no second chances. This is one of the most overlooked (and most enforceable) changes — and a key area where many landlords are unintentionally losing money.

Entry Notice Periods

Effective 1 May 2025

The minimum notice period for entry to a rental property is increasing from 24 hours to 48 hours. This applies to all routine inspections, maintenance, and general access that isn’t an emergency. Landlords and agents must now allow at least two clear days before entering, and entry notices must be issued correctly — including the reason for entry and the timeframe.

At Elevate, we manage investment properties that range from individual apartments to large-scale share houses — and everything in between.

That includes standard residential homes and townhouses, rooming accommodation, and portfolios for both local and interstate investors. Our clients include first-time landlords, long-term portfolio holders, and professionals who simply don’t have the time or energy to chase their agent for updates.

What ties them all together isn’t the property type — it’s the mindset. They’re investors who care about doing things properly. They want tenants treated with respect, but held accountable. They want the property protected — legally, structurally, and financially. And they value a team who can make smart, compliant decisions on their behalf — without constant oversight.

We don’t operate on guesswork, and we don’t run on autopilot.

At Elevate, we work with structure — built on legislation, supported by systems, and delivered by a team who actually understands the “why” behind what we do. We set expectations from day one with both owners and tenants, because we know tenancies don’t fall apart overnight — they unravel slowly when no one’s paying attention.

We don’t cut corners on leasing. We don’t delay maintenance hoping it’ll go away. We don’t wait until the last week of a lease to ask what you want to do. And we don’t tell you what you want to hear if it’s not backed by facts. What we do is deliver consistent, honest property management — driven by people who show up, follow through, and actually give a damn about getting it right.

We’re not for everyone — and that’s intentional. We work best with owners who understand that property management is a professional service, not just an admin task.

Our clients want a team who’s proactive, compliant, and not afraid to say no when it protects their investment. They value transparency, not just when things are going well — but especially when something needs to be resolved.

We work with people who trust the process, respect their tenants, and know that doing it properly up front prevents bigger issues down the line. If you’re the kind of owner who’s looking for the cheapest rate or someone to “just keep the rent coming in,” we’re probably not the agency for you. But if you want things managed with integrity, structure, and honesty — we’ll get along just fine.

Whether you’re with another agency or managing the property yourself, we’ll take care of the transition in full — no awkward conversations or loose ends. We’ll contact your current agent, collect keys and documentation, speak with your tenant professionally, and take over without disrupting the tenancy. If you’re self-managing, we’ll step in with structure, review your lease and compliance, and start setting things up the way they should be.

We’ve done this many times — and we’ve built our onboarding around making it smooth. Most owners tell us they felt the difference within the first few weeks. No stress. No chasing. Just proper management, done the way it should be.