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We’re not your typical real estate agency

At Elevate, we do more than manage and sell properties. We elevate experiences!


We foster an environment of equality, kindness, and teamwork, believing that true success is achieved through collaboration toward a shared goal. This proposal outlines how we work together to deliver exceptional results, and if our values resonate with you, we invite you to consider joining us in a mutually rewarding partnership.

Our commitment to innovation and client-centric service defines how we operate. We blend cutting-edge technology with a deep understanding of the local market to keep you informed and in control. Our team isn’t just knowledgeable and skilled; we’re genuinely passionate about helping you reach your real estate goals. We take pride in offering transparency, responsiveness, and care every step of the way – so you can trust us to handle the details while you focus on what matters most to you.

At Elevate, it’s more than a property – it’s a partnership built on trust, service, and results.

Our Difference

Choosing Elevate means partnering with a team who genuinely values your property and our relationship with you.

Communication & Mobile App

With a dedicated team of five, each of our team members specialises in different facets of property management, ensuring every aspect is covered. We stay in close communication with you about property updates, tenant interactions, and any necessary actions, so you’re never left in the dark.

Proactive & Hands On Approach

We pride ourselves on our proactive approach to maintenance, addressing issues before they become costly problems. Our team evaluates the root cause of maintenance needs and offers professional recommendations, allowing us to keep expenses manageable and ensure long-term value for your property.

Maintenance, Trades & Relationships

We prioritise quality and reliability by working only with trusted trades who consistently deliver high-quality results. Unlike some agencies, we receive no kickbacks from these professionals. Instead, we focus on maintaining strong relationships that ensure your property receives dependable service every time.

Training & Legislation Compliance

In the face of evolving Queensland rental legislation, we prioritise compliance to keep your property fully protected. As an REIQ accredited agency, our team undergoes regular training to stay up-to-date with industry standards and legislative requirements, ensuring your property remains fully compliant.

Compliance

With real estate legislation continuously changing we ensure your property is compliant, avoiding any potential liabilities.

    Rent Increases

    Since June 6th 2024, rent cannot be increased unless it has been at least 12 months since the current amount of rent became payable. The 12-month period applies even if the last rent increase was related to a different tenancy agreement with another tenant or by a previous agent or owner of the property.

    Smoke Alarms

    Since January 1st 2022, rental properties in Queensland must have interconnected, photoelectric smoke alarms that comply with Australian Standard 3786-2014. These alarms must be installed in every bedroom, in hallways that connect bedrooms, and on each level of the property if it is multi-story.

    Minimum Housing Standards

    Since September 1st 2023, all properties are required to be weatherproof, structurally sound, and in good repair, with safe fixtures. They must have locks on accessible doors and windows, be free from vermin, damp, and mould. They must also include curtains or coverings for privacy in expected areas,

    Renting with Pets

    Since October 1st 2022, tenants can seek approval for a pet. The property manager must respond to the request in writing within 14 days of receiving the request form advising whether the request is approved or declined. If the property manager fails to respond, it will be automatically approved.

    Privacy & Access

    Currently, a minimum of 24 hours’ notice is required to access a property, depending on the reason for entry. However, from May 1st, 2025, this notice period will increase to 48 hours. Additionally, new restrictions will be introduced on how often a property can be accessed after a notice to end the tenancy has been given.

    Breaking Lease

    Tenants wishing to break their lease before the end of the fixed term are required to provide notice and may be liable for compensation to the landlord, such as covering rent until a new tenant is found and any associated re-letting fees. However, from September 30th, 2024, changes will come into effect that will alter this process.

    Our Team

    We offer a comprehensive range of services across property management and sales designed to meet the unique needs of each client.

    Jason Woollett

    Director & Licensed Agent

    Jason collaborates closely with clients to strategically plan and optimise their property portfolios, guiding them toward their investment goals.

    Tristan Woollett

    Director & Licensed Agent

    Tristan manages new business and leasing, conducting inspections, responding to inquiries. His proactive approach keeps properties performing at their best.

    Lisa Perkins

    Operations Manager

    Lisa prepares lease renewals, keeps properties compliant with the latest legislation, and manages accounts and banking. Her attention to detail ensures smooth and compliant operations.

    Lachlan Jennings

    Senior Property Manager

    Lachlan is the primary contact for clients throughout the tenancy, overseeing maintenance. Together with his assistant Maria, he provides dedicated support to keep clients informed.

    Maria McDonnell

    Assistant Property Manager

    Maria manages all tenant correspondence and completes all inspections, including entry, exit, and routines. Her role ensures that every aspect of tenant relations and reports are maintained.

    Next Steps

    We aim to make the onboarding process as simple and smooth as possible, whether your property is vacant or currently managed by another agency.

    Vacant Properties

    If your property is vacant, we can step in immediately to begin managing it. Our team will arrange professional photography, prepare advertising, and start our rigorous tenant selection process right away. This helps minimise vacancy time, allowing us to find reliable tenants and maximise your rental return as quickly as possible.

    Managed By Another Agency

    Switching to Elevate Estate Agents is straightforward. We’ll take care of the entire transfer process on your behalf, including issuing the required 30-day termination notice to your current agency. We’ll then coordinate with them to collect all relevant documents, keys, and tenant details, ensuring a smooth and efficient transition with no disruption to your tenants.

    Self Managed Properties

    If you’ve been managing your property yourself, we can step in right away to handle all aspects of management as no notice period is required. From tenant communication and rent collection to routine inspections and maintenance coordination, we’ll ensure your property is managed professionally, taking the workload off your shoulders while giving you peace of mind.

    We will keep you informed every step of the way, and once everything is transferred, you’ll have full access to our transparent management system, where you can track every detail of your property’s performance. Let us handle the complexities so you can enjoy a fresh, stress-free approach to property management with Elevate Estate Agents