Your investment matters
Owning an investment property should be rewarding, not stressful.
At Elevate Estate Agents, we specialise in taking the weight off your shoulders, protecting your asset, and delivering a level of property management you simply don’t get from the “average” agency.
We’re an owner-operated business here in Brisbane. That means no revolving door of junior property managers, no one-size-fits-all processes, and no empty promises just to win your signature. We’re hands-on, invested in your property’s success, and we hold ourselves accountable for the results.
We’re proud to say we’re not the cheapest, and we’re not for everyone. If you’re looking for a bargain-bin management fee, we’re probably not your agency. But if you’re looking for stability, proactive communication, and an experienced team who will treat your property as if it were their own, you’ll feel right at home with us.
We’re Not for Everyone and That’s a Good Thing
We work best with owners who understand that property management is a professional service, not just an admin task. Our clients want a team who’s proactive, compliant, and not afraid to say no when it protects their investment. They value transparency, not just when things are going well, but especially when something needs to be resolved.
We work with people who trust the process, respect their tenants, and know that doing it properly up front prevents bigger issues down the line. If you’re the kind of owner who’s looking for the cheapest rate or someone to “just keep the rent coming in,” we’re probably not the agency for you. But if you want things managed with integrity, structure, and honesty, we’ll get along just fine.
Rental laws here in Queensland have recently changed. Get to know what’s changed.
RENTAL INCREASES
Queensland’s rental laws are capped at once every 12 months per property or room. This is designed to give tenants greater certainty, but it means owners need to be strategic about when and how they adjust rent. Every lease must also state the date of the last increase, and if you miss your window, you’ll need to wait another full year before reviewing the rent again.
MINIMUM LIVING STANDARDS
All properties must meet minimum housing standards. This includes secure locks on doors and windows, proper ventilation, adequate lighting, weatherproofing, and structural soundness. If your property doesn’t comply, it cannot legally be rented, and tenants have the right to end the tenancy without penalty.
RENTING WITH PETS
Tenants can now request to keep a pet at the property, and owners must respond within 14 days. Refusals must be based on legally valid grounds, such as unacceptable damage risk or incompatible strata by-laws, not personal preference. Blanket “no pets” clauses in leases are no longer enforceable.
WATER BILLING
You now have just four weeks from the date you receive your water bill to pass on usage charges to your tenant. If you miss that window, the cost is yours. No reminders, no second chances. This is one of the most overlooked (and most enforceable) changes – and a key area where many landlords are unintentionally losing money.
TENANCY APPLICATIONS
Tenants can now choose which personal documents they share as part of a rental application, and agents are required to clearly state what’s optional vs required. Discrimination in the application process is under greater scrutiny, and tenants have more rights to query why an application was declined.
FIXTURES & MODIFICATIONS
Tenants now have the right to request minor modifications such as installing wall hooks, water-saving devices or child safety gates. Landlords must respond within 7 days, and entry rules have changed to accommodate these requests. Refusing without valid grounds may now be considered a breach.
Want to talk or ready to switch now?
If your property is with another agent, we handle the entire changeover for you, including notifying your current agency, collecting keys, and gathering all relevant documents. You don’t have to wait until the lease ends, and your tenants won’t be disrupted.
The sooner you switch, the sooner your property gets the management it deserves.
