We guarantee our service
At Elevate Estate Agents, we’re not just confident in our ability to meet your expectations — we guarantee it. Understanding the importance of consistency and reliability in service, we proudly offer a 3-month satisfaction guarantee. This assurance stems from our unique position as an owner-operated agency, where stability is key.
Unlike larger, impersonal real estate agencies, our team isn’t subject to constant turnover. This means you’ll enjoy a steady, familiar set of faces dedicated to your needs, ensuring a level of personalised service that’s as reassuring as it is effective. Trust us to deliver excellence, every step of the way, with the peace of mind that our guarantee brings.
We’re about teamwork
At our agency, we believe in a collaborative approach to property management, working alongside you as a unified team. We're not just working for you; we're working with you. Your intimate knowledge of your property, combined with our comprehensive understanding of property legislation, creates a powerful synergy. This partnership is the cornerstone of effective management, ensuring that every decision is informed, balanced, and beneficial. We place a high value on mutual trust, recognizing that it's the key to a successful relationship. Our team is committed to transparent communication and shared goals, fostering an environment where your insights are valued and our expertise is leveraged to achieve the best outcomes. Together, we form a dynamic, knowledgeable team, perfectly poised to navigate the complexities of property management with confidence and skill.
Let’s talk management fees
Our management fees represent more than just a transaction; they’re your gateway to seamless and comprehensive property management. This package covers everything from effective marketing and viewings, meticulous leasing and vetting, to detailed initial property inspections. We handle rent collection with precision, managing arrears and financial statements with ease, while our maintenance team ensures your property always remains in top condition. Routine inspections, property reviews, tenancy variations, and extensions are all part of the service, executed with professionalism and care.
We excel in fostering positive tenant relationships, skillfully resolving any disputes, and confidently navigating the complexities of the Tenancy Tribunal. Our team is also adept at managing insurance claims and overseeing the tenant vacating process, ensuring each step is handled with utmost efficiency. And of course, bond management is an integral part of our service, meticulously taken care of to protect your investment.
In the constantly shifting landscape of rental property legislation, opting for a cheaper agency might seem tempting, but it can be a false economy. Cheaper often means a lower level of service, potentially leaving you unprepared for legislative changes and their implications. With us, you’re not just paying for a service; you’re investing in a team that stays ahead of legislative trends, ensuring your property management is always compliant and effective.
It’s about striking the right balance between cost and quality, and with our agency, you’re assured of receiving top-tier service that reflects the latest in industry standards. In this rapidly evolving sector, our commitment is not only to keep pace but to lead the way, providing you with the assurance that your property is managed with foresight and expertise. Remember, in property management, the value you receive is often commensurate with the investment you make, and with us, your investment is in safe, knowledgeable hands.